Be Fit South Shore is growing and we need an administrative dynamo to take charge of our front desk and member services. We are a hybrid fitness studio that focuses on the whole individual relative to improving overall health and wellness. We have a goal to facilitate the healthy transformation of 200 people this year.
If you love a collaborative, fun and supportive work environment this might be the right opportunity for you.
Who we are....
Dedicated to helping our community get feel strong and healthy
A small team that works closely to support each other and meet our goals
Invested in helping our clients and employees grow and learn
Super organized and love to follow systems
Get satisfaction from checking items off a list
A pro at texting and using social media such as IG, FB and TikTok
Happy to jump into a photo or video with a member
Outgoing and easy to talk to
Willing and able to ask for help when you need it
Someone who loves giving a helping hand
Friends with all types of people and really non-judgmental
Don't apply if....
Texting or calling people you don’t know makes you uncomfortable
You struggle to get things done on time
You are easily frustrated with customer service
You’re more interested in becoming a fitness coach
If this sounds like you, fill out an application and initial assessment CLICK HERE
More about this position
Member Services Administrator is responsible for managing member services, from managing leads, making sales, onboarding new clients, engaging current clients and cancellations/holds.
New membership onboarding and cancellations
Responding to incoming leads to book sales appointments
Responding to emails, phone calls and text messages from prospective clients
Weekly follow up with members on a trial program
Work closely with owner to complete daily tasks and administrative duties
Provide education, motivation and recognition on social media
Experience with Facebook, Instagram, Tik Tok, Twitter, and Google drive tools
Bonus if you are experienced with client management software
Previous sales or administrative experience
Or, previous experience in the hospitality/service industry or retail management
Excellent written and verbal communication
Passion for health and fitness
Passion for helping others
Starting $15-$18 per hour depending on experience, plus commissions
Flexible daily hours, occasional Saturday events
15-25 hours per week starting
Benefits available after 90-Days and over 32-hours per week
Opportunity to grow into managerial position
Click the button below to complete the assessment and apply for the position.